Fresh Ortho Cool Memory Mattress

Vacuum-packed mattresses can look smaller than the stated dimensions while compressed. Once removed from the packaging, give the mattress enough time to expand fully before measuring it.

Mattresses can't be returned once they've been opened or removed from their packaging, for hygiene reasons. Unopened mattresses in their original packaging follow our normal returns policy.

Only if the sizes match. Our beds mostly take UK mattress sizes, and EU mattresses are usually longer and sometimes wider, so they may not fit or could leave gaps that affect support. Check the mattress size on the product page.

Full dimensions are on the product page, in the specifications and the dimension diagram; all measurements are approximate. If the measurement you need isn't listed, contact us and we'll check with the manufacturer.

Colours can look slightly different in photos because of lighting and screen settings. If you're unsure, ask us before you order.

The product page shows current availability: out-of-stock items show an estimated pre-order lead time. Our website works on a first-come, first-served basis, so stock can't be reserved until you place an order.

Yes. You have 14 days to cancel, and the item must be unassembled, unused and in its original packaging. Email [email protected] with your order number and photos of the item and boxes. You pay the return cost: send it back with an established courier (keep proof of postage), or ask us to collect it for €132, deducted from your refund. Hygiene-sealed products can't be returned once unsealed, and made-to-order items can't be returned unless faulty. See returns and cancellations.

Delivery is free on orders over €250. Orders under €250 have a €50 delivery charge. See delivery information.